Help Centre

Get support from Total Knife Care by email or phone.

YouTube features several training videos for the Nirey Electric Knife Sharpeners and other how-to guides for I.O.Shen knives.

Find out how long you can expect to wait for your purchase to arrive once you place your order.  If something is not quite right, get details about our return and exchange options.

How to get the best results, check out our FAQs.

Register your new Nirey Electric Knife Sharpener here.

Find out about our Warranty and Service Guarantees. This section covers each of the Nirey Electric Knife Sharpeners, and our extensive range of I.O.Shen Mastergrade Knives.

Thinking of becoming a reseller?  Use the button below and we’ll be in contact soon.

Already a reseller and want to keep up to date with product information for staff training, selling tips, latest catalogues, press reviews and reorder options.  Login below and find everything you need.